|Frequently Asked Questions|
1. Why should I choose Tudor Lodge?
We pride ourselves on our personalised approach to care and strive to maintain the highest standards both in the quality of care and the environment. We have been rated by the Care Quality Commission with the highest “Excellent” rating please see our inspection report for details.
2. How much do you charge and are there any extras?
Our charges vary according to both the size of room and the assessed care needs of the prospective resident. Please do telephone us and we will be pleased to give you a costing for any available room. Our charges include all accommodation, activities and services. The only exclusions are hairdressing, chiropody and newspapers which we pass on at cost to residents.
3. Do you cater for couples?
Yes we do. We have several larger double bedrooms and when available, it is possible to have two rooms; one for a bedroom and one for a sitting room.
4. How will you cope with the particular requirements of any special diet?
Our cooks are fully aware of the dietary needs of our residents. Many individuals have special requirements which must be carefully followed and we ensure that these needs are made known to all staff who will discretely follow the individual plans. At the same time food is a very important part of life and whether you have special needs or not we go to great lengths to provide nutritious, balanced meals with a good range of choice.
5. I’m not used to living with lots of people around – can I maintain privacy?
Your individual requirements are very important to us. We respect your privacy and will listen to what that means for you. There are activities and aspects of daily living in which residents enjoy joining but you will not be under pressure to take part if that is your wish.
6. I’ve gone to church for many years but getting in and out of cars is difficult – can you help?
Maintaining your own lifestyle and interests is important and we will do all we can to help you. We have links with local church groups who take services and provide the opportunity to take communion in the home. If you have particular spiritual requirements we will do our best to ensure that we help you maintain your "faith activities."
7. Can I bring my own furniture?
It is important that your room is personalised and is your own space. We can happily accommodate items of furniture.